We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer FREE international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
I have received only part of my shipment, where are the other items?
We ship from both warehouses so some items might arrive earlier than others. If you’d like to know the status of your other items, send us an email at firstname.lastname@example.org and we will gladly track your orders for you.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-21 Business days|
|Canada, Europe||10-21 Business days|
|Australia, New Zealand||10-21 Business days|
|Mexico, Central America, South America||15-40 Business days|
*This doesn’t include our 2-5 day processing time.
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.